Corporate and Custom Orders FAQ
Mostly Chocolate wants to ensure a seamless ordering process for corporate orders. Please review this sheet for any questions regarding the process.
If you have any further questions, please call us at (713) 784-5994 or shoot us an email at info@mostlyhtx.com
Can orders be customized?
Yes, and we encourage it! Customizing an order adds that final touch to your gifting process! We offer a variety of customization options ranging from personalized notes to custom packaging.
What customization options are available?
We have a variety of customization options! You can choose to do just one customization or multiple.
Customization options:
- Personalized Note
- Include a personalized message in each box
- No minimum
- Lead time: 3 days
- Flavor Menu with Logo
- Each box comes with a flavor menu included, so why not customize it?
- Customize your menu with your logo, slogan, or generic message
- Include only chocolates on your menu that are specific to your box
- Minimum: 25
- Lead time: 1 week
- Our boxes are enclosed with a sleeve, so why not customize it?!
- Customize your sleeve with your logo, slogan, generic message, or design
- Minimum: 25
- Lead time: 2 weeks
How do I order a customized box?
The customization process is easy! Here is what you need to do:
- Choose a box size!
- Check what types of customization options you would like (you can choose more than one!)
- Indicate which flavors of chocolate you wish to have in your boxes, or if you would like any custom flavors, we can send an extended list of flavor options.
- Give us your delivery deadline
- Verify your quantity.
- Choose between in-store pickup, one shipping destination, or multiple shipping destinations
- Place your order with us via email at info@mostlyhtx.com!
We will be reaching out to you within 1 business day to discuss your customization options. During this process, you can give us copy for your personalized note, send us your logo (.eps preferred), and/or give us any other items needed for your order.
Once all designs are finalized, and we receive a quote from our local printer, we will invoice you for additional customization. Then your gifts will begin production!
What are my shipping options?
We have 3 shipping options to choose from:
- In-store pick up
- Available for local Houston orders ONLY
- If this option is selected, the orderer is responsible for pick up
- Multiple destinations
- Multiple packages going to multiple destinations
- Download our shipping list template
- Upon order completion, email your shipping list to us at info@mostlyhtx.com
- The orderer is responsible for all shipping costs and will be invoiced prior to shipment
- The invoice must be paid in order for shipping to proceed
- Single destination
- Two-Day or Next-Day Air to a single destination